IT Support

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How To Get Support

We make the overall process quite easy for you, simply call our Customer Care line on 02 8234 8857 to organise your Technical Expert.

How soon can I organise an appointment

Making our appointments flexible is what we think is best for our customers. We offer same day, next day, early and late appointments for your convenience.

We offer appointments 7 days per week.

Monday – Friday: 9AM – 7PM
Saturday – Sunday: 9AM – 7PM
Public Holidays: 9AM – 4PM

Which locations do you visit

In home & In business support includes all suburbs in the Sydney Metropolitan region.

Our Telephone & Remote service is available Australia Wide.

In Home In Business Support

We offer support at your physical location, whether this be your home, office or business location.

Telephone & Remote Support

We offer our Telephone and Remote Support service Australia wide, we can remotely log in to your device where necessary or guide you step by step verbally.

How much does the service cost

When you call through to our Customer Care line, we will discuss your specific requirements and provide you with the cost of that service.

There are no hidden fees or costs, we keep things fair, simple and upfront!

Satisfaction guarantee

We pride ourselves in what we do, and Guarantee your satisfaction with the level of service we provide.

connect devices (tablets, mobile phones, computers, modem & router setup)

troubleshooting, technical support & diagnostics

operating system installation & upgrades

data transfer

MODEM & ROUTER SETUP

virus & malware scan & removal

Loading…installation of new software

performance optimisation

email setup

printer setup